ktv303 Posted February 6, 2016 Share Posted February 6, 2016 Had a coupon on... Eight wins.. Had seven up so decided to just cash in. Was only £36 but it was MY £36.. Page crashed...too much traffic...the mobile app did the same... For 20 mins before the end of today's games I was hitting refresh etc to try n get it by the "too much traffic" page... Nought happens. Games finish n I'm fucked. No response to Twitter or Facebook messages so far. Is there anything I can do bar bite the bullet? sent from my phone Quote Link to comment Share on other sites More sharing options...
Snuffs99 Posted February 6, 2016 Share Posted February 6, 2016 Being sky they probably have something in their terms about if the app/site goes down its tuff. Quote Link to comment Share on other sites More sharing options...
ktv303 Posted February 6, 2016 Author Share Posted February 6, 2016 Aye thought as much mate Wonder how much money they saved by that lil mishap sent from my phone Quote Link to comment Share on other sites More sharing options...
mik Posted February 6, 2016 Share Posted February 6, 2016 Get on live chat and you'll get something out of them. Quote Link to comment Share on other sites More sharing options...
Wally Posted February 6, 2016 Share Posted February 6, 2016 Sounds convenient to me...cheeky buggers! Quote Link to comment Share on other sites More sharing options...
luptort Posted February 6, 2016 Share Posted February 6, 2016 Yeah, It was the same on Super6 on my phone but my lad 6 feet away from could see his results ffs Quote Link to comment Share on other sites More sharing options...
ktv303 Posted February 7, 2016 Author Share Posted February 7, 2016 We appreciate how frustrating today's issues must have been and apologise for this, we'll be unable to offer a refund however. As per our Bet Tracker/Cash Out terms, in the event the service is unavailable bets are settled upon the result/outcome you've bet on. We once again apologise for the site issues today, and will endeavour to ensure this does not happen again in future. Thanks, Sky Bet. sent from my phone I jumped on my comp as soon as the app failed n just got the traffic message. Ach well co.nts sent from my phone Quote Link to comment Share on other sites More sharing options...
mitchb Posted February 7, 2016 Share Posted February 7, 2016 Need just chalk it up to bad luck I guess but given there response id me tempted to send something back along the lines of my terms and condition being if I get sh*t service with no ownership ill go elsewhere so please close my account. Quote Link to comment Share on other sites More sharing options...
goldringers Posted February 8, 2016 Share Posted February 8, 2016 Wankers bookies, they have a way around everything when your winning. It's funny they've not offered you a free bet though , I'd ask Quote Link to comment Share on other sites More sharing options...
ktv303 Posted February 8, 2016 Author Share Posted February 8, 2016 aye i responded with "your service is crap" type thingy, no reply as yet. Quote Link to comment Share on other sites More sharing options...
mik Posted February 8, 2016 Share Posted February 8, 2016 You should go on live chat. Sites still fooked now. They've been handing free bets out today because of it Quote Link to comment Share on other sites More sharing options...
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