goldringers Posted January 28, 2016 Share Posted January 28, 2016 My sister in law has a HP Pavilion model 15-n270sa laptop but the keyboard has suddenly stopped working. I tried uninstalling it and rebooting and removing battery holding the power down all that to the point were I reset the thing to factory state but it still doesn't work. My usb keyboard works ok and the onscreen keyboard but I'm at a loss as to why this won't work. Any idea's ? Quote Link to comment Share on other sites More sharing options...
Crashuk Posted January 28, 2016 Share Posted January 28, 2016 The ribbon cable on the underside may have disconnected.. look for a you tube video on how to remove that model keyboard, it's normally a couple of screws If the ribbon cable is still connected then it could be liquid damage??? Ebay for a replacement Keyboard. Quote Link to comment Share on other sites More sharing options...
luptort Posted January 28, 2016 Share Posted January 28, 2016 Does it work during boot up ie can you get into bios? Note: from HP site " If you find the keys don't work in the Bios menu, then this is likely to be a Hardware issue." when I tried to remove a HP keyboard a year or two back for my daughter there where loads of screws to remove to get at it, still had about 8 left when I put it back together and it still didn't work ffs Quote Link to comment Share on other sites More sharing options...
goldringers Posted January 28, 2016 Author Share Posted January 28, 2016 I took the keyboard off via youtube video, I removed the clip /ribbon and cleaned it all with switch clean but it still wouldn't work. So i connected it back up and didn't screw it down and when it asked for the lappy password I bent it and typed and it started to work so it seems it's a fooked keyboard. Quote Link to comment Share on other sites More sharing options...
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